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Landing in Canada: A First-Timer's Guide

The walk from the plane to the arrivals hall worries first-time visitors more than anything else about the trip — and it's truly the easy part. Here is exactly what happens, in order.

The six steps, in order

  1. Follow everyone. Leaving the plane, simply follow the crowd and the “Arrivals / Immigration” signs. There is only one way to go.
  2. Kiosk first. Most airports use self-serve kiosks with many language options — scan the passport, answer the on-screen questions, take the printed slip. Staff in vests help anyone who raises a hand.
  3. Border officer. Show passport, visa, and the kiosk slip. Expect two or three friendly questions: why are you visiting, for how long, staying where. Short honest answers; done in a minute.
  4. Baggage. Screens show which carousel; free luggage carts are nearby.
  5. Customs exit. Hand over the slip. Declare any food or large cash amounts if asked.
  6. The doors open — and the family is right there in the arrivals hall. 🎉

Poli's tip

Can't find each other? Stay by the exit doors of your flight's arrivals area and don't wander — the family knows the flight number and will come. This is why the host's phone number belongs on paper in a pocket: any information desk will gladly call it.

What to have in hand (not in the suitcase)

Frequently asked questions

What does the Canadian border officer ask visitors?

Simple questions: purpose of the visit (visiting my daughter/son), how long you plan to stay, and where you will stay. Have the passport, Super Visa, host's address, and printed insurance confirmation ready. Officers see thousands of visiting parents — honest, short answers are all that's needed.

Is there help at Canadian airports for travellers who don't speak English?

Yes. Major airports like Toronto Pearson and Vancouver have multilingual signage and information staff, primary inspection kiosks offer many languages, and airline special assistance escorts travellers through every step. Interpreters can be arranged at the border if needed.

What items must visitors declare at Canadian customs?

Food, plants, meat, dairy products, more than CAN$10,000 in currency, and gifts above allowance. When unsure, declare it — declaring is never a problem; failing to declare can be.

The insurance confirmation in step 3? Get it in minutes

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